Description

SugarCRM is a cloud-based customer relationship management system. SugarCRM's functionality includes marketing campaigns, sales-force automation, customer support, Mobile CRM, Social CRM collaboration, and reporting. It also provides a comprehensive customer database, allows for email and calendar integration, and helps you manage tasks.

Founder(s)

Craig Charlton.

Features
  • Search/Filter
  • Task Management¬†
  • Sales Pipeline Management
  • Contact Database
  • Performance Metrics
  • Contact Management
  • Lead Management
  • Customer Database
  • Workflow Management
  • Reporting /Analytics
  • Email Management
  • Marketing Automation
  • Quote Management Systems
  • Email Management
  • CRM Reporting and Dashboard
  • Mobile CRM App
  • Campaign Management
  • Multilingual and Multicurrency
  • Project Management
  • Teams, Roles and Security
  • Case Management and Bug Tracking Solution
  • Knowledge Base Management
  • Email and Calendar Integration
  • Sugar Connector to Slack
  • Sugar Connector to DocuSign
  • CRM for G Suite
Pricing

SugarCRM has no free trial or version, but you can get a free 3-minute demo of Sell, Market or Serve. Its pricing plans include:

  • Sugar Sell: $49 per user per month
  • Sugar Serve: $80 per user per month
  • Sugar Market: $1,000 for 10K users per month (billed annually)
  • Sugar Enterprise: $85 per user per month
Cost

49

Price Range

Affordable

FAQs

Is SugarCRM easy to use?

SugarCRM is very easy to use because of its simple design and easy-to-use user interface. The dashboard and reports the software provides makes it easy to understand.

Does SugarCRM support Integration?

SugarCRM integrates tightly with other CRMs than most market automations platforms: Sugar Sell, Salesforce, Microsoft Dynamics, Infor, Sage, NetSuite and Bullhorn.

Does SugarCRM have good Customer support?

It has a prompt customer service that customers can reach via email or by phone.

How much does SugarCRM cost?

SugarCRM starts at $49 for the Sugar sell software plan. The price ranges for the different available plans on the platform.

Is my data safe on SugarCRM?

SugarCRM provides data and information security. Data stored on Sugar is encrypted in transit and at rest.

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