Salesforce is a leading CRM software. The product helps to monitor and increase customer engagement. Salesforce uses a solid data management system to collect and organize customer data. It secures first, second, and third-party data, with offline data you can use to create useful consumer profiles. It focuses on marketing automation, sales, application, customer service, and analytics.


Marc Benioff, Parker Harris


Salesforce is a CRM marketing software with the following features:

  • Reminder system
  • Document storage
  • Email marketing
  • Audience segmentation
  • Social media integration
  • Lead management
  • Contact management
  • Task management
  • Activity dashboard
  • Sales management

Salesforce offers a 14-day free trial for its Essential subscription. The pricing plans are further divided into the following editions:

  • Essential Edition: $25/month
  • Professional Edition: $75/month/user
  • Enterprise Edition: $150/month/user
  • Unlimited Edition: $300/month/user


Price Range



Is Salesforce easy to use?

Salesforce is very easy to use, straightforward and intuitive. It is easy to log in from anywhere, work with colleagues, and view and update customer data.

Is Salesforce expensive?

Salesforce is quite affordable compared to other leading CRM software. It's not particularly super cheap, either. It costs about the average price in the industry, with a price range of $25/month/user to $300/month/user.

Does Salesforce have good customer service?

Salesforce saves more time by automating customer service techniques which include following up with customers to ensure that their inquiries have been answered and problems satisfactorily solved.

Does Salesforce allow easy integration?

Salesforce allows easy integration with everyday applications. From productivity to marketing to collaboration, Salesforce enables users to connect with other tools to improve businesses.

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