Description

Nextiva is a cloud-based customer support and customer experience tool that enables agents to help customers over several communication channels. It aids the management of all their interactions in a single system, automates workflows to save time, and seamlessly gains insights from data.

Founder(s)

Tomas Gorny

Features

The features of Nextiva include:

  • Email marketing
  • Activity dashboard
  • Predictive analysis
  • Task management
  • Lead management
  • Text analysis
  • Contact management
  • Audience segmentation
  • Engagement tracking
  • Poll management
Pricing

The pricing plan of Nextiva is categorized into:

  • Essential: $18.95/user/month (billed annually)
  • Professional: $22.95/user/month (billed annually)
  • Enterprise: $32.95/user/month (billed annually)
Cost

19

Price Range

Affordable

FAQs

Is Nextiva easy to use?

Nextiva is a straightforward, user-friendly, and easy-to-use customer support software. It is solid and powerful enough to manage all customer interactions efficiently.

What are the best use cases of Nextiva?

Nextiva is a communications software that aids the growth of businesses. It is best used for phone, video conferencing, text messaging, and CRM services.

Is Nextiva expensive?

Nextiva offers both monthly and annual subscriptions. The starting price for the annual subscription is $18.95 per month, which is relatively affordable.

Does Nextiva support multiple languages?

Nextiva currently supports only the English language.

Does Nextiva work across international borders?

Currently, Nextiva does not offer services to customers in any other country apart from the United States.

 

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