Description

ChurnZero is a customer success software. It assists subscription businesses in preventing customer loss and enhances customers' experience. It also provides insight and strategies to attract and retain customers. Its features are real-time alerts, customer health scores, surveys, customer segmentation, etc.

Founder(s)

You Mon Tsang

Features

Features of ChurnZero include the following:

  • Customer Health Score
  • Real-time Alerts
  • Customer Journey 
  • Plays & Automation 
  • In-App communication 
  • Walkthroughs
  • Customer Journey Mapping 
  •  Survey
  • Customer Segmentation 
  • Reporting 
  • Customer Engagement 
  • Account Management 
  • Communication Management 
  • Account Alert 
  • Lifecycle Management 
  • Onboarding 
  • Revenue Management 
  • Usage Tracking / Analytics 
  • Win/ Loss Analysis 
  • Command Center 
Pricing

ChurnZero offers a demo.

  • Interested customers should contact ChurnZero for pricing.
Cost

0

FAQs

Does ChurnZero allow integration? 

It integrates with everyday applications such as Salesforce, Hubspot, Zoho CRM, Zendesk, Gmail, Intercom, etc.

How easy is ChurnZero? 

According to ChurnZero, the software has been made easy to understand. Some users still find it difficult to navigate and get things done while some do not.

Does ChurnZero provide customer insights? 

ChurnZero provides a holistic view of customers by compiling accurate data across the customer lifecycle.

Is ChurnZero customer supportive? 

It provides a knowledge base, FAQS, and articles to assist users while using ChurnZero. Users can call, email, or visit the office.

How much does ChurnZero charge? 

Pricing information is not available. Users should contact ChurnZero. 

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